Skip to content
OperationsWe led this2024–2025

Order & Fulfilment Platform

Orders, inventory and shipping for a large signage and display house.

A signage and display house designs, prints, installs, warehouses and ships large-format displays out of one facility. We built the platform that runs that operation: orders, inventory, installation and shipping tracked end to end across customer, manager and admin roles.

At a glance

  • 5-stage
    Order lifecycle tracked
  • 3 roles
    Customer, manager, admin
  • 1
    System for the whole operation

Disciplines

  • Web
  • Backend
  • Design
Operations & fulfilment
Operations
Order & Fulfilment Platform user interface
Screenshot from Order & Fulfilment Platform

The problem

A fulfilment house serving many clients juggles hundreds of orders, each with its own products, install requirements, shipping and deadlines. Run on spreadsheets and email, the status of any given order lives in someone's head; the business needed a single system where a client, an account manager and the warehouse all see the same order move from request to delivered.

How we built it

We built it component-first: a design system of tables, badges, filters and role-aware navigation, assembled into three surfaces — a customer view, a manager view and an admin back office — over one order model. The core is a dense, filterable orders table that carries each order's products, ship-to, freight cost, tracking number and a status that moves through pending, submitted, label-created, in-transit and delivered. Bulk actions, saved filters and inventory and installation workflows sit on top so the warehouse can work at the pace the floor actually moves.

What shipped

Key capabilities

  • Full order lifecycle: pending → submitted → label created → in-transit → delivered
  • Role-based surfaces for customer, manager and admin
  • Dense, filterable orders table with bulk actions
  • Inventory and product management
  • Installation scheduling and exhibition-request workflows
  • Shipping detail per order: ship-to, freight cost and tracking number

Built on

Stack

  • React
  • TypeScript
  • Component design system
  • Node/BaaS backend
  • MySQL

The result

What changed

One system now carries the whole fulfilment operation — every order's products, shipping and status visible to the client, the account manager and the warehouse at once, instead of scattered across spreadsheets and inboxes.

Next case study

Proactive Health Testing Platform

100+ biomarker testing with a full clinical back office.

Have one of these?

We scope the unknowns first, prove the risky part early, and quote the whole thing once its shape is known.

Book a call now
Book a call now